Job Description

Summary/Objective
The Detail and Car Wash Manager is responsible for the supervision, training, and success of the car wash and detailing team. They are responsible for developing and implementing employee training, driving continual improvement of detailing standards, adherence to processes and procedures, providing performance evaluations and feedback, mentoring, coaching, interviewing and hiring new teammates, and managing the detailing schedule. Expected pay for this position is $100,000 - $125,000 annually.
Essential Functions
Inspects all completed carwashes and details daily and ensures that all employees are highly productive and execute their jobs in a manner that meets company standards and customer expectations
Directs and schedules the work of all body shop employees
Schedules staff to meet anticipated business demands
Trains new employees on process and procedures
Participates in the selection of new employees and makes recommendation on disciplinary actions, performance evaluations, and termination
Gives fair estimates on costs and time required for body work
Follows up on parts department orders to ensure parts availability and ensures availability of all required parts and supplies to complete repairs in a timely manner
Monitors progress and completion of vehicles in the shop, ensuring that repair and safety procedures are followed
Orders necessary chemicals and supplies and assists Detailers and Car Washers with tasks
Assists the sales department and team move, park, and rearrange cars
Makes sure that employees wash vehicle exterior, interior and exterior windows, and doorjambs
Makes sure employees apply wax to auto body and wipes or buffs surface
Makes sure employees vacuums interior of vehicles to remove loose dirt and debris
Makes sure employees cleans upholstery, rugs, and other surfaces using appropriate cleaning agents, applicators, and cleaning devices
Makes sure employees apply revitalizers and preservation agents to interior vinyl or leather surfaces and treats fabrics with spot- and stain-resistant chemicals
Makes sure employees clean engine and engine compartment with steam-cleaning equipment and various cleaning agents
Makes sure employees apply special-purpose cleaners to remove foreign materials, which normal cleaning procedures do not remove, utilizing experience and judgment and following product manufacturer's recommendations
Inspects vehicles for noticeable defects such as dents, scratches, torn upholstery, and poor mechanical operation
Makes sure all vehicles have been restored to best of team's ability. This may include restoring appearance of engine area, rugs and upholstery, and painted surfaces using touch-up paint, dyes, and other appropriate material
Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties
Prepares final billing for completed repair orders
Controls accounts receivables for body repair work
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect body shop operations including hazardous waste disposal, emergency response and OSHA Right-to-Know
Keeps abreast of new equipment and tools available and recommends purchases
Ensures proper safety equipment is available and being used by all employees in the body shop
Ensures work areas and customer waiting areas are kept clean
Follows all attendance and punctuality standards and adheres to timekeeping standards
Follows the Company Code of Business Ethics and Conduct
Understands and follows all work rules and procedures and follows directions from Supervisors
Upholds the company's non-disclosure and confidentiality policies and agreements
Maintains a professional appearance for self and subordinates in accordance with company policy
Attends pertinent training on request
Attends company meetings as required
Other duties as assigned
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

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