Luxury Apartment - Leasing Agent Job at GPI Management, Houston, TX

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  • GPI Management
  • Houston, TX

Job Description

Luxury Apartment Leasing Agent

The Luxury Apartment Leasing Agent is responsible for delivering an exceptional, high-touch leasing experience to prospective and current residents. This role serves as the first point of contact for the community and plays a critical role in driving occupancy, resident satisfaction, and brand reputation through professionalism, sales expertise, and superior customer service.

Key Responsibilities

  • Greet, engage, and tour prospective residents, showcasing luxury amenities, floor plans, and community features
  • Build strong relationships with prospects to convert leads into leases
  • Execute lease agreements accurately and in compliance with Fair Housing laws and company policies
  • Follow up with prospects through calls, emails, and CRM systems to maximize conversions
  • Maintain expert knowledge of pricing, availability, market trends, and competitors
  • Deliver exceptional customer service to current residents and assist with lease renewals
  • Process applications, screenings, and move-ins efficiently and professionally
  • Collaborate with the property management and maintenance teams to ensure readiness of units
  • Maintain a clean, welcoming leasing office and model units at all times
  • Participate in marketing initiatives, resident events, and outreach activities
  • Collect and encourage positive online reviews and referrals

Qualifications

  • High school diploma or equivalent (college coursework preferred)
  • Minimum 1 year of leasing, sales, hospitality, or luxury customer service experience preferred
  • Strong sales skills with a customer-focused mindset
  • Excellent communication, presentation, and interpersonal skills
  • Professional appearance and demeanor
  • Ability to multitask in a fast-paced environment
  • Proficiency with leasing software, CRM systems, and Microsoft Office
  • Knowledge of Fair Housing regulations required
  • Availability to work weekends and flexible schedules as needed

What We Offer

  • Competitive base pay plus commissions/bonuses
  • Growth and advancement opportunities
  • Professional training and development
  • A dynamic, luxury-focused work environment
GPI Management

Job Tags

Base plus commission, Work at office, Flexible hours, Weekend work

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