Job Description

Shipping Clerk

Sipcam Agro Solutions, located in Waynesboro, MS, and owned by Sipcam Agro, based in Durham, NC, is recognized worldwide for formulation and manufacturing expertise in the crop protection industry. At Sipcam Agro Solutions, our goal is simple: to become the preferred partner and supplier of trusted plant protection solutions. The Shipping Clerk is responsible for managing the movement of goods from the warehouse to customers or other destinations, ensuring timely and cost-effective delivery. The role involves coordinating shipments, preparing shipping documentation, monitoring inventory levels, and working closely with other departments to meet customer demands and company objectives. The Shipping Clerk also ensures compliance with all shipping regulations and company policies. This position will be located at the Waynesboro, MS, Facility.

Responsibilities

• Coordinate Shipments: Schedule and coordinate shipments to ensure timely delivery of products to customers or distributors. This includes selecting appropriate carriers, arranging freight, and managing delivery schedules.
• Prepare Shipping Documentation: Generate and verify all necessary shipping paperwork, including bills of lading, shipping labels, packing slips, and export documentation, ensuring accuracy and compliance with regulations.
• Inventory Management: Work closely with warehouse and inventory teams to ensure products are correctly picked, packed, and shipped, maintaining accurate inventory records.
• Carrier Communication: Communicate with freight carriers and logistics providers to track shipments, resolve delivery issues, and confirm pickup and delivery times.
• Monitor Shipment Status: Track shipments from origin to destination, providing customers or internal departments with real-time updates and addressing any delays or discrepancies.
• Customer Communication: Act as a liaison between the company and customers to provide shipping updates, resolve shipping-related issues, and address any concerns regarding delivery times, damages, or returns.
• Maintain Compliance: Ensure that all shipping activities comply with regulatory requirements, such as customs regulations, hazardous materials handling, and international shipping laws.
• Collaboration: Work closely with other departments such as sales, customer service, and inventory management to ensure smooth order fulfillment and resolve any issues related to product availability or shipping.
• Process Improvement: Identify opportunities to improve shipping processes, reduce delays, and enhance operational efficiency.

Qualifications

• Education: High school diploma or GED required; associate's or bachelor's degree in logistics, supply chain management, business, or a related field preferred.
• Experience: 2-4 years of experience in shipping, logistics, or supply chain coordination. Experience in a fast-paced warehouse or distribution environment is a plus.
• Technical Skills: Proficient in shipping and logistics software (e.g., SAP, Oracle, UPS/FedEx tools) and MS Office Suite (Excel, Word, Outlook).
• Organizational Skills: Strong organizational and time management skills, with the ability to juggle multiple tasks and meet deadlines.
• Attention to Detail: High level of accuracy when handling shipping paperwork, inventory, and shipment tracking.
• Communication Skills: Excellent written and verbal communication skills for interacting with carriers, customers, and internal teams.
• Problem-Solving: Ability to identify and resolve shipping issues, including delays, incorrect shipments, or inventory discrepancies.
• Customer Service: Strong customer service orientation with the ability to manage customer expectations and resolve issues professionally.
• Teamwork: Ability to work effectively as part of a team, collaborating with warehouse, sales, and customer service teams.
• Knowledge of Shipping Regulations: Understanding of domestic and international shipping regulations, including customs and import/export procedures, is an advantage.

Requirements

• Physical Requirements: Ability to occasionally lift and carry packages up to 50 lbs. and to work in a warehouse or shipping environment.
• Ability to work rotating shifts
• Forklift Certified

We understand the sensitive nature of a job search and assure you that all applications are handled with the utmost confidentiality. Sipcam Agro Solutions is an Equal Opportunity Employer that provides equal opportunities to all qualified persons without regard to race, veteran status, disability, color, religion, sex, national origin, or any other federally protected class.

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